Click the arrow next to the record button.iOS 14 was one of Apples biggest iOS updates to date. Open QuickTime from your Dock or Applications folder. Apple in June 2020 introduced a new version of its iOS operating system, iOS 14, which was released on September 16, 2020. Connect your iOS device to your Mac with a Lightning cable.Invite the person you're looking for help from to share your screen.While the person from whom you're seeking help won't be able to remotely control your iOS device, they will be able to watch as you perform the steps necessary to fix it yourself. If you've got a problem with an iOS device, you can get some remote help with it using Messages screen sharing and QuickTime Player on your Mac.
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How to help someone fix a problem with their iOS device using Messages screen sharing You'll then be able to control the Mac as needed.Ĭlick the Observe button (looks like a pair of binoculars) to stop controlling the other person's screen. Wait for the other person to click Accept on their computer.
On the other person's Mac, they'll need to accept the request.
Messages on the Mac works a lot likes its sibling app for iPhone and iPad, letting you keep in touch with friends and family through standard text messages or iMessage.